Support

Most questions have a quick answer below. If yours is not here, use the contact form — we read every message.

For clients

How much does it cost me?

Nothing. Posting a request and receiving quotes is free. You pay only the company you hire, directly, for the work itself.

How many quotes will I get?

Up to three. We cap it deliberately: on platforms that send a job to fifteen companies, most of them waste their time and you get fifteen phone calls. Three real quotes are enough to compare.

How long does a request stay open?

Seven days. You can accept a quote at any moment before that, and you can cancel the request while it is open.

Why can't I see the company's name?

You see its rating, how many jobs it has won and its full quote — the name appears once it confirms the job you awarded it. This stops companies from taking the deal outside the platform, which is what keeps quoting free for them and free for you.

What happens after I accept a quote?

The company has 48 hours to confirm. When it does, you both receive each other's contact details and a numbered Award Confirmation with everything that was agreed. If it does not confirm in time, you are free to accept another quote.

Can I review the company?

Yes — after the job is awarded. Only clients who actually hired through Temise can leave a rating, which is why our reviews are worth reading.

For companies

What does it cost to join?

Joining is free, quoting is free, and publishing transport routes is free. You pay a success fee only when a client picks you and you confirm the job — from €2.99 to €24.99 depending on the job value. Your first win is always free, and during our launch period the fee is €0.

Do I pay for leads that go nowhere?

Never. If a client goes quiet, if the request expires, or if you simply do not win — you pay nothing. That is the whole point of Temise.

How do I get invited to requests?

Create your company profile with the services you provide (up to six) and the area you cover. When a matching request is published, we email you. The first three companies to quote get in.

Can I see what my competitors quoted?

No — and they cannot see yours. You see only your own position in the price ranking, for example "#2 of 3". You can revise your quote for free until the request closes.

When can I add portfolio photos?

After your first win in that service. Up to three photos per service you have actually completed here — and our system removes visible logos and branding automatically before publishing.

A request looks fake. What do I do?

Report it — it is free and takes one click. Two independent reports freeze the request for review. We never charge companies to complain about a bad request.

Something went wrong

A problem with the work itself is between you and the company you contracted — start by contacting it directly. Your Award Confirmation records what was agreed and is useful evidence.

A problem with Temise — the platform, an account, a fee — write to us by email at contact@temise.com or through the contact form. If you are a consumer and we cannot resolve it, you may also use the Livro de Reclamações Eletrónico, and the alternative dispute resolution route described in our Terms and Conditions.

Illegal content or an unlawful listing — see the notice-and-action procedure in our Legal Notice.

Your data

You can request access to, correction of or deletion of your personal data at any time — see our Privacy Policy or use the data request page in your account.